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Prescription Policy


Important Reminder: Prescription or Supporting Documentation Required

Before any order is considered complete and the equipment is provided to the customer, a valid prescription or supporting documentation must be submitted and approved by GoodSleepHealthcareSolutions.com.

Please Note:

Purchasing a PAP device on GoodSleepHealthcareSolutions.com without providing a valid prescription will result in a 35% restocking fee if a refund is requested by the customer or initiated by GoodSleep.




  • The (FDA) Food and Drug Administration classifies CPAP/Bi-PAP/Bi-Level machines, complete/assembled CPAP masks and humidifiers as Class II Medical Devices that require a copy of the prescription be on file prior to shipping your order to any U.S. address.
  • You may order products prior to submitting your prescription and it will ship once we have the prescription on file. If you do not have a copy of your CPAP prescription, you're in luck because you still have many options, as stated below!
  • Please Note: Whenever required, we set the therapy devices (CPAP machines) to the settings listed on the prescription prior to shipping. 


If you DO have your prescription

Email it to: info@goodsleephealthcaresolutions.com

Fax it to: 1-877-522-3434

Mail it to: Good Sleep Healthcare Solutions
525 Fort Worth Dr, Suite 211
Denton TX 76201

  

If you DO NOT have your prescription

Have your Physician fill out and submit back to us the following form...


Physician Referral Form

Or Contact us at 940-465-3822


    Common Prescription Questions

    Q) Who can write my prescription for CPAP or Bi-PAP/BiLevel supplies?

    A) Commonly, your sleep physician or primary care physician (family doctor) will provide your CPAP prescription however these prescriptions may also be written by the following:

    1. D.O. (Doctor of Osteopathy)
    2. Psychiatrist
    3. P.A. (Physicians Assistant)
    4. N.P. (Nurse Practitioners)
    5. Dentist

     Items that DO NOT require a prescription.

    CPAP Masks without headgear: These include everything except the headgear straps (remember you can add the headgear to make a complete CPAP mask)
    CPAP Mask Parts: Cushions, Headgear, Accessories
    CPAP Machine Parts: CPAP Hose/Tubing, Filters, Water Chambers, Parts, etc.
    Comfort Items: Tube covers, moisturizers, comfort pads, etc